Legal & Compliance Center
Explore the legal agreements, privacy guarantees, and infrastructure service level commitments governing BosonWare Enterprises and the BosonWare Workspace platform.
Terms of Service
PART IGoverns the access and usage of BosonWare website, BosonWare Workspace, Acceptable Use Policies (AUP), outbound traffic monitoring, intellectual property rights, and governing laws under Kenyan jurisdiction.
- Acceptable Use & System Integrity
- Email Outbound Scanning & Abuse Prevention
- BosonWare IP vs Custom SOW Deliverables
- Limitation of Liability (3-Month Fee Cap)
- Republic of Kenya Jurisdiction & Governing Law
Privacy Policy
PART IIOutlines our data privacy commitments, security telemetry logging, hashed device fingerprinting, Google Analytics metrics, and strict non-disclosure protections.
- Hashed Device Fingerprinting for Session Protection
- Google Analytics Web Telemetry & Cookies
- Zero Third-Party Data Sales or Rentals
- Transparent Disclosure & Data Retention Protocols
- Nairobi, Kenya Legal Contact & Inquiries
Service Level Agreement
HOSTED SLADefines uptime commitments, server hosting specifications, incident response thresholds, and service credit terms for BosonWare Workspace hosted on BosonWare servers.
- 99.9% Monthly Uptime SLA Target
- Hosted Exclusively on BosonWare Servers
- Proactive 24/7 Server Infrastructure Monitoring
- Sub-1-Hour Response for Critical (P1) Outages
- Tiered Service Credits for Uptime Breaches
Need Custom MSAs or SOW Contracts?
For enterprise client contracts, dedicated SLA addendums, or custom Master Services Agreements, reach out directly to BosonWare Enterprises legal team.
Contact Legal Team